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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carlos Reyes

Carlos Reyes

March 13, 2026

5  out of  5
rating by Carlos Reyes
"Fue muy amable con mi atencion"
We responded:
"Carlos, apreciamos tu amable comentario! - Staci"
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Jessica Steed

March 13, 2026

5  out of  5
rating by Jessica Steed
"Shannon C was very professional and helpful"
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lori brodie

March 13, 2026

5  out of  5
rating by lori brodie
"We’ve been with State Farm for our home and auto for over 7 years and we’ve been very happy with them. Their rates are affordable and their service is excellent. When we have submitted a claim it was handled promptly and easily which we appreciate so much especially during a time of uncertainty. We would highly recommend State Farm for both home and auto insurance."
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Jacob Clodfelter

March 12, 2026

5  out of  5
rating by Jacob Clodfelter
"Super friendly and knowledgeable. Quick to answer questions and super affordable. Highly recommend!"
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Annie Snelgrove

March 10, 2026

5  out of  5
rating by Annie Snelgrove
"Great people to work with. Very proactive, they call you to tell you at your policy’s renewal it will be less! Great news!"
Profile photo of Kathleen Reid

Kathleen Reid

March 10, 2026

5  out of  5
rating by Kathleen Reid
"I chose State farm from a referral and was very happy I did so. Stacy Howell insurance company was very helpful and professional went over every detail with me. I would highly recommend."
We responded:
"Kathleen, we’re so glad my team and I could provide helpful and professional service! Thank you for recommending us and sharing your experience. - Staci"
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Precious Powell

March 10, 2026

5  out of  5
rating by Precious Powell
"My family and I have had insurance with State Farm Insurance for a couple of years now. We have had to call on them for varies reasons. And trust me they never let my family or I down. They have always been willing to help and support in anyway possible. The communication is amazing. Thanks for being the best with great customer service."
We responded:
"Precious, we’re so happy to hear that our team has been there for you and your family! - Staci"
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Anthony Figlow

March 9, 2026

5  out of  5
rating by Anthony Figlow
"All the ladies I’ve talked to are nothing but nice and helpful. I’ve never ended a phone call with the reason I’ve called unresolved."
We responded:
"Anthony, we’re glad to hear our team has been so helpful and able to get things resolved for you! Thanks for sharing your experience! - Staci"
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Kelli Bergeron

March 9, 2026

5  out of  5
rating by Kelli Bergeron
"Staci Howell State Farm in Waxhaw has a wonderful staff! Each one of them are so kind and treat me with respect. They help me when I have “silly questions” to understand what’s happening. I highly recommend their services. You will not be disappointed."
We responded:
"Kelli, we’re thrilled you’ve had such a positive experience with my team and I. Thank you for recommending our services and sharing your kind words! - Staci"
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Katie Underwood

March 4, 2026

5  out of  5
rating by Katie Underwood
"Staci and Kellie are amazing!!!! I cannot say enough great things about their office and the customer service they provide! I have been a customer for over 5 years now and I highly recommend them!"
We responded:
"Katie, we've loved working with you over the years and look forward to the next 5! Thank you so much for recommending our agency! -Staci"
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Gabriele Buxbaum

March 3, 2026

5  out of  5
rating by Gabriele Buxbaum
"Our family is saving money with State Farm! We love having a local office. It just makes communication feel very personal and our policies easy to manage."
We responded:
"Gabriele, thank you so much for your kind words! We look forward to continuing to serve you and your family! -Staci"
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Tamera Stywall

February 26, 2026

5  out of  5
rating by Tamera Stywall
"Great customer service! Thank You!!"
We responded:
"Tamera, your five-star review means so much to us! - Staci"
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RICOOO4x

February 25, 2026

5  out of  5
rating by RICOOO4x
"5 stars for Staci and Priscilla (Get Priscilla a raise)"
We responded:
"Thank you so much for taking the time to leave us a five-star review! - Staci"
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DC

February 24, 2026

1  out of  5
rating by DC
"Absolutely horrible experience here when I had to file an auto claim! They refer you to a generic 800 number. You can only have your car repaired at certain low quality body shops and good luck speaking with a human! Allstate was even better than Statefarm! I've heard Farm Bureau and Progressive are much better for handling claims with quality service and better choices on repair shops. The Honda Collision Center in Charlotte highly recommended Progressive."
We responded:
"Hello! Thanks so much for your excellent 5 star review! We truly appreciate you! - Staci "
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Alex Nikoukary

February 19, 2026

5  out of  5
rating by Alex Nikoukary
"Great prices and friendly people. They have saved me money on insurance and are always flexible. It is nice to be able to talk to them at community events!"
We responded:
"Alex, it’s always great connecting with you at community events! - Staci"
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Matt Tuchi

February 19, 2026

5  out of  5
rating by Matt Tuchi
"Staci’s team has been extraordinarily helpful with my home and auto coverage. Very responsive and customer service-oriented!"
We responded:
"Matt, I’m so glad my team and I could help make your home and auto coverage easy and stress-free! It’s always a pleasure to assist you! - Staci"
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Sherry Williams

February 17, 2026

5  out of  5
rating by Sherry Williams
"I had questions about an insurance company that was unfamiliar. Priscilla not only answered my questions but guided me through next steps for other company claim filing. She went above and beyond to help! Customer Service is very much alive and appreciated!"
We responded:
"Sherry, going above and beyond for our customers is always our goal, and I appreciate your kind words! - Staci"
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Faye Nicholson

February 12, 2026

5  out of  5
rating by Faye Nicholson
"Great customer service. Ryan answered all my questions and I didn’t feel rushed or pressured to switch over. I will recommend him and the company to others"
We responded:
"Faye, I am glad Ryan was able to make assisting you with your insurance needs such a positive experience! - Staci"
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Laxma Bethi

February 10, 2026

5  out of  5
rating by Laxma Bethi
"I switched Auto/Home from an under-rated company to a reputable company, and Brendan helped me save hundreds of dollars with State Farm with better coverage. He was kind enough to send multiple quotes with different options and answer all the questions. This may be the starting point for a long relationship with State Farm for years of renewals to come. Thanks, Brendan and team."
We responded:
"Laxma, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Staci"
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Raj Patel

February 5, 2026

5  out of  5
rating by Raj Patel
"Excellent service and good price"
We responded:
"Raj, thank you for trusting us! - Staci"
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Raheim Jackson

February 3, 2026

3  out of  5
rating by Raheim Jackson
"Staci and staff are amazing they go so far out to send text messages for your birthday i never had an insurance company do that for me."
We responded:
"Raheim, we love celebrating our customers and making them feel special! - Staci"
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Johnny Johnson

February 2, 2026

5  out of  5
rating by Johnny Johnson
"Best insurance place around"
We responded:
"Johnny, thank you for the five stars! - Staci"
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Jeff Moorer

February 2, 2026

5  out of  5
rating by Jeff Moorer
"State Farm saved me a lot of money! Eileen was able to bundle my homeowners and auto and saved me big time with the discount."
We responded:
"Jeff, thank you for taking a moment to share your positive experience with us. - Staci"
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gustavo valencia

January 31, 2026

5  out of  5
rating by gustavo valencia
"Excelente servicio. Personas muy profesionales, excelente atención."
We responded:
"Gustavo, ¡Gracias por brindarnos excelentes comentarios! - Staci "
Profile photo of Victor Jimenez

Victor Jimenez

January 30, 2026

5  out of  5
rating by Victor Jimenez
"Ana Richar was very helpful during our phone call. She helped answer the questions I had with lots of patience and resolved the issue I was having. 10/10 recommend."
We responded:
"Victor, we will always strive to leave you with a wonderful customer service experience! - Staci"