State Farm® Insurance Agent Staci Howell

"This State Farm office has always been very accommodating and thorough- offering assistance in whatever ways they can. My auto claims process after a car accident was seamless and their guidance helped greatly."

"I’ve been working with Staci Howell – State Farm (and her staff) for well over 7 years, and I could not be more impressed with the level of service and care I’ve received. They handle insurance for both my personal auto and my investment properties across North Carolina and South Carolina, and they have been exceptional every step of the way. Their responsiveness is top-tier — any time I have a question or need help, I can rely on them to get me accurate answers quickly. It’s a rare thing these days to find an insurance team that not only knows their stuff but genuinely cares about their clients’ needs. If you’re looking for a knowledgeable, reliable insurance agency that values your time and makes you feel like a priority, Staci Howell and her team at State Farm are the ones to trust. Highly recommend!"

"Professional, responsive, and helped me find the right coverage quickly. Highly recommend!"

"Staci Howell and her office have been amazing to us, especially after dealing with an auto repair claim where they dealt with the body shop directly so we didn't have to. Highly recommend!"

"Best agency bar none. They respond, timely, give great advice, and really try to protect your family. I would go nowhere else."

"Everyone at the Waxhaw State Farm agency has been very kind, helpful and patient when I might need them to explain something again. I feel very comfortable there and know I can rely on them to give the best advice possible."

"I recently changed State Farm agents after not having a good experience with mine. I contacted Staci Howell's office having seen then awround Waxhaw for years. This was the best move I had made and wish I had done it sooner. From the moment I walked in to the office, I was welcomed and felt that I was important being given Staci's undivided attention to address my family's insurance needs. Staci is exceptionally knowledgeable and takes the time to help explain options while educating me on things about insurance I did not know. Everytime I call the office for something, the team is professional, kind, and very helpful. Fantastic customer service, care and kindness in insurance does still exist and as paying customers (we pay a lot), we deserve to be treated well. Staci Howell and her team do just that. I wish I would have changed agents long before now. I highly reccommend Staci Howell - State Farm top agent in my book and her awesome team!"

"They are so professional and so friendly They can beat any prices with any agents"

"Great customer service. Answered all of my questions in a timely manner. I'm not a huge fan of change, but they made switching easy"

"My son referred me to Staci Howell's agency. I worked with Kristen Annan. Kristen was very helpful with the process of switching from my previous insurance company and explaining all the different insurances, limits, etc. If she needed to check on something, she followed up immediately. Since then Kristen and the rest of Staci Howell's team have provided exceptional customer service for anything we need."

"Ryan was a great agent, he helped me get the best deal I could get, I’m so happy to have State Farm insurance company"

"I finally left the insurance vendor I'd been with for 40 years when they jacked-up my homeowner's premium 50%. On the advice of my grown son I went to Shannon Cauthen in the Waxhaw State Farm Office of Staci Howell. We met face to face in her office and in about an hour she had me set-up with all new home and auto insurance quotes. She was extremely knowledgeable, professional, and gave me some great advice. Her homeowner's product got my premium back down below the level of my previous vendor BEFORE their 50% increase. I was so pleased I went all in with State Farm on 3 automobiles, my home, and a couple other pieces of equipment. Shannon followed-up diligently several times as my insurance transferred from my previous vendor to State Farm. I have nothing but good things to say about this office and truly look forward to working with them in the future."

"Used homeowners insurance for repair of storm damage."

"STACI, ANNA AND TEAM IS AMAZING I BEEN WITH STATE FARM FOR 4 years AT THIS LOCATION WHEN I WAS EVEN IN HARDSHIP BATTLE STRUGGLING TO PAY BILLS THEY UNDERSTOOD AND HELPED ME ALL THEY ASK IS THAT YOU COMMUNICATE WITH THEM I HAVE LIFE INSURANCE FOR ME AND MY CHILDREN THEY TOOK TIME TO SEE WHICH PLAN IS BETTER FOR ME AND THE KIDS YESSSS THIS LOCATION YOU WILL BE DEFINITELY IN GOOD HANDS 😘😘!!!!"

"Got the recommendation from another agency in Utah when we moved and since then we are with this one. Great quotes and nice customer service with promptness Appreciate all the help Thank you"

"Very professional, and friendly."

"I have always had great service and they are very patient in explaining policies to me. Very polite when answering the phone."

"I was so impressed with Hunter in particular at this local insurance agency and Waxhaw gem. He provider superior customer service and was extremely professional, knowledgeable, and laser focused on providing the best coverage to suit my needs. If you are in need of insurance Staci Howell - State Farm should be #1 on your list. I also had the pleasure of speaking to other staff members who likewise were an absolute joy to work with. Keep up the great work Staci and God bless you and your exceptional team!"

"Got into an accident and took forever to get money from State Farm and it turns out it was an error on their part. No apologies. Called Stacie’s office twice to see about lowering my monthly payment. If they could not I was going to go else where. No phone call to me. I guess they just don’t care. I hope no one goes through what I had to."

"Fantastic Insurance agency! I have my personal and business insurance policies through State Farm at this particular agency. I’ve always been well taken care of. Highly recommend for all your insurance needs."

"Super nice team! Very responsive and helpful adding kids to policy and answering questions"

"Always respectful, quick service and always willing to help with questions or problems."

"State Farm Staci Howell has for many years provided very good service for my issues...someone is always on the other end of the phone to help out...I would use them again..."

"Always prompt and friendly service. Super help and always take the time to thoroughly review options with me to make the best decision. Top notch!"

"This whole office is incredible, attentive and professional. They have never answered my calls past the second ring and they are always eager to help. As a young woman having to handle her own insurance for the first time, they have made a daunting task as simple as possible. 10's across the board!"