State Farm® Insurance Agent Staci Howell

"Friendly and great service"

"This team is the best! Super friendly, very responsive and always helpful!"

"I have worked with this team for some time. From car insurance under my family in high school, to now having my own policy for my own car. I couldn’t think higher of these lovely people. They have every intention of giving you the best service and providing competitive rates. I feel confident that all of my needs will be met with nothing short of an upbeat attitude! Thank you to everyone who has been such a huge help over these past 5 years!!"

"Always helpful, knowledgeable and professional."

"Awesome. Such an easy process. Thank you so much."

"I've had this insurance organization handle my policies twice now. The first time was a very poor experience — after the initial "introductory" pricing, my rates skyrocketed, so I switched as soon as my 6 months were up. I recently came back to them and have now been with them for about a little over 6 months this time . The first 6 months went great, and the most recent 6 months (after my renewal) have been mostly positive so far. That said, their customer service and communication are very inconsistent, which is why I’m only giving 3 stars. I leave voicemails and send text messages, but it often takes hours to get a response , if you get one at all. Today is a perfect example: I’ve been sitting at the tag office since 9:00 a.m. trying to get proof of insurance for my motorcycle. I called the office at 9:40 a.m. and sent a text at 9:50 a.m. I didn’t get a reply to my text until 10:50 a.m., and I’ve followed up several more times with no response. I’m now stuck here for hours with no resolution. I understand not everyone can handle things online like you can directly with State Farm, but the long wait times for basic requests like this are frustrating and unnecessary"

"Muy buen servicio y atencion. Llebo más de 8 años con ellos. Muy satisfecho. Gracias"

"Great service to the customer"

"Great service!"

"Always friendly and easy to work with."

"Staci Howell State Farm in Waxhaw has a wonderful staff! Each one of them are so kind and treat me with respect. They help me when I have “silly questions” to understand what’s happening. I highly recommend their services. You will not be disappointed."

"I have been with Staci Howell State Farm for many years. Fortunately, I have not had to use them for any claims, but I know they are there for me if I need them! Great customer service and support!"

"Wonderful knowledgeable customer service every time I call"

"Worked with Brendan on setting up home and auto insurance. Super easy to work with and he understood requirements real quick. Really liked and appreciate the way things were taken care of. Recommend to anyone to check and try out. Thank you !"

"Made everything super easy and understandable. This is my first time doing this process so I really appreciated that. I will be recommending them for sure"

"They are always willing to assist and friendly!"

"Respond quickly and very good premium. Best property insurance for rental properties."

"The staff is always cheerful and understanding. Every time I speak to someone on the phone I always receive a knowledgeable answer."

"Very nice staff!"

"Best Insurance provideer in North and South Carolina. We have multiple policy with them and ease of doing business with them."

"Great insurance at a great price. Prices keep dropping like every 6 months. Also I'm an excellent driver. Lol"

"I’ve been with State Farm for 30 years and every office I’ve had is incredible! The every staff member at this office is professional, accommodating, incredibly helpful and loves to be a part of our community. 11 out of 10 would recommend to a friend."

"Great people to work with and they feel like family."

"First time with StateFarm. My agent has been very polite and willing to help with the changeover to StateFarm. My auto premium is like 45% lower than what I was paying. Im saving a few cents from $375 for 6 months. That's $750 a year SAVINGS. So im definitely a happy customer right now!!"

"Staci’s team is great! They are super responsive, friendly and professional. Very happy we’re with them!"