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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marlon B.

Marlon B.

July 22, 2025

5  out of  5
rating by Marlon B.
"Exceptional customer service any time I reach out. Prompt, courteous and a great agency to handle my business needs."
We responded:
"Marlon, thank you for the five star review! My team and I will always be here for you to serve you and provide you with top notch service! - Staci"
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Blake Lewis

July 22, 2025

5  out of  5
rating by Blake Lewis
"Always very helpful! Great communication!"
We responded:
"Blake, your five-star review means so much to us! - Staci"
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Brian Schultz

July 21, 2025

5  out of  5
rating by Brian Schultz
"They have been great to deal with for all of my insurance."
We responded:
"Brian, your feedback brightened our day! - Staci"
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dhruv sharma

July 18, 2025

5  out of  5
rating by dhruv sharma
"Been with them for 7 years and had excellent experience with all insurance needs. Several friends have switched to them and found the same experience"
We responded:
"Hello, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - Staci"
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Srinivas N (SGN)

July 17, 2025

5  out of  5
rating by Srinivas N (SGN)
"Just wanted to share a great experience with Staci Howell! Their customer service is truly excellent – prompt, professional, and always helpful. They consistently follow up in a timely manner and have been reliable whenever I needed contact information or assistance. Highly recommend them for anyone looking for responsive and trustworthy support. Thank you."
We responded:
"Srinivas, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Staci"
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Andrew Traywick

July 17, 2025

5  out of  5
rating by Andrew Traywick
"Very helpful staff - quick to respond to calls and able to get to the heart of an issue and come up with a solution."
We responded:
"Andrew, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Staci"
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Tom Koons

July 16, 2025

5  out of  5
rating by Tom Koons
"Professional, knowledgeable , courteous Very good customer ."
We responded:
"Tom, thank you for the five-star review! We appreciate your support! - Staci"
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Ellen Moyer

July 15, 2025

5  out of  5
rating by Ellen Moyer
"Everyone has been so incredibly helpful!"
We responded:
"Ellen, thank you for the five-star review! We appreciate your support! - Staci"
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D Ellis

July 10, 2025

5  out of  5
rating by D Ellis
"All of the ladies and any other staff members have been very helpful with any incident that has occurred. They're always understanding and helpful with information to help or rectify the situation. Thank you Staci Howell State Farm!"
We responded:
"D, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Staci"
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Mike G

July 10, 2025

5  out of  5
rating by Mike G
"Very professional and always willing to help. Great personal experience!"
We responded:
"Mike, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Staci"
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K

July 10, 2025

5  out of  5
rating by K
"Thanks for your service!"
We responded:
"K, thank you so much for taking the time to leave us a five-star review! - Staci"
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lesley ha

July 8, 2025

5  out of  5
rating by lesley ha
"⭐️⭐️⭐️⭐️⭐️ I’ve had a great experience with State Farm for my car insurance. Their customer service is always responsive, helpful, and polite. Whenever I’ve had questions or needed assistance—whether it was updating my policy, making a payment, or getting support after a change in ownership—their team was efficient and easy to work with. Everything is clearly explained and handled professionally. I really appreciate how smooth and stress-free the entire process has been. Highly recommend State Farm to anyone looking for reliable and trustworthy car insurance!"
We responded:
"Lesley, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Staci"
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Maria Batista

July 7, 2025

5  out of  5
rating by Maria Batista
"Lupe has an excellent customer service skills. She is also very polite."
We responded:
"Maria, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Staci"
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Tiffany Raya

July 7, 2025

5  out of  5
rating by Tiffany Raya
"I have been with Staci Howell’s branch for years and they are amazing. Very friendly and easy to work with. I never feel pressured about adding new services and they are very informative. I would definitely recommend them!"
We responded:
"Tiffany, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Staci"
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Julie Peyton

June 25, 2025

5  out of  5
rating by Julie Peyton
"The young lady was very polite and helpful. Thank you so much."
We responded:
"Julie, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - Staci"
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Nick

June 17, 2025

5  out of  5
rating by Nick
"Great service and pricing."
We responded:
"Nick, thank you for the five-star review! We appreciate your support! - Staci"
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Ritche Genabe

June 13, 2025

5  out of  5
rating by Ritche Genabe
"When I asked a question about my policy they were very quick to respond and provided me with a quick solution."
We responded:
"Ritche, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Staci"
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oscar doblado

June 6, 2025

5  out of  5
rating by oscar doblado
"Is great to doing business with state farm I been with them for yrs"
We responded:
"Oscar, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! -Staci"
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Mark Snyder

June 5, 2025

5  out of  5
rating by Mark Snyder
"Always helpful"
We responded:
"Mark, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! -Staci"
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Komeshia

May 31, 2025

5  out of  5
rating by Komeshia
"Thank you Ariana and Ana for your professionalism and your knowledge of the business AND your willingness to share with me. I appreciate your care and concern. I sent a few referrals your way for that reason. Keep doing what you all do. Sincerely, Komeshia Love"
We responded:
"Komeshia, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Staci"
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Shanta Carelock

May 30, 2025

5  out of  5
rating by Shanta Carelock
"The staff here are friendly and the service is always fast!!"
We responded:
"Shanta, i'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - Staci "
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Jack’s Babygirl

May 28, 2025

5  out of  5
rating by Jack’s Babygirl
"This team of professionals are awesome!! They are absolutely the BEST!! Everyone is courteous and very knowledgeable about whatever you ask them. We have been with them for more than 3 years and it was the best decision my husband and I have made by switching to this team. I highly recommend this office. You can’t go wrong!"
We responded:
"Thank you for the kind feedback! We appreciate you taking a moment to provide such a great review! - Staci"
Profile photo of Cameron Hall

Cameron Hall

May 27, 2025

5  out of  5
rating by Cameron Hall
"Staci Howell, State Farm and her team are top touch, especially Anna!. They are one of the best auto insurances I have dealt with. They are really responsive and quick to respond to questions you may have the same day. There is no need to follow up with them regarding if they got your message or not. They’re always on the ball to make sure there is no wait- time to follow up with concerns you may have. Thank you Staci Howell, State Farm!"
We responded:
"Cameron, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Staci"
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Leonard Duckworth

May 27, 2025

5  out of  5
rating by Leonard Duckworth
"Was respectful and added value to my concern about my previous insurance co. The difference between liability insurance and full coverage was only about $15.00... Thank you Mr. Ross, I wonder why My previous insurance company didn't offer it. Looking forward to being part of the family 😇"
We responded:
"Leonard, thank you so much for your kind words! I'm so glad to hear that our team was able to provide clarity for your insurance concerns. We're always here to help—please don't hesitate to reach out if you need anything in the future! - Staci "
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Carlos Alicea

May 22, 2025

5  out of  5
rating by Carlos Alicea
"The best insurance and customer service they always threat me good and Ana is great always take care of any situation and i love the service definitely recommended."
We responded:
"Carlos, thank you for providing us with such amazing feedback! We're thrilled to hear that you've had a positive experience with our team. Your recommendation means a lot to us—we're always here! - Staci"