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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rebecca Hemingway-Yager

Rebecca Hemingway-Yager

October 15, 2025

5  out of  5
rating by Rebecca Hemingway-Yager
"I have always had great service and they are very patient in explaining policies to me. Very polite when answering the phone."
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Pete McCadden

October 10, 2025

5  out of  5
rating by Pete McCadden
"I was so impressed with Hunter in particular at this local insurance agency and Waxhaw gem. He provider superior customer service and was extremely professional, knowledgeable, and laser focused on providing the best coverage to suit my needs. If you are in need of insurance Staci Howell - State Farm should be #1 on your list. I also had the pleasure of speaking to other staff members who likewise were an absolute joy to work with. Keep up the great work Staci and God bless you and your exceptional team!"
We responded:
"Pete, thank you so much for the thoughtful review! We're thrilled to hear Hunter and the team provided top-notch service. We truly appreciate your support and kind words! - Staci"
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Brian Fielding

October 9, 2025

1  out of  5
rating by Brian Fielding
"Got into an accident and took forever to get money from State Farm and it turns out it was an error on their part. No apologies. Called Stacie’s office twice to see about lowering my monthly payment. If they could not I was going to go else where. No phone call to me. I guess they just don’t care. I hope no one goes through what I had to."
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Nick

October 7, 2025

5  out of  5
rating by Nick
"Fantastic Insurance agency! I have my personal and business insurance policies through State Farm at this particular agency. I’ve always been well taken care of. Highly recommend for all your insurance needs."
We responded:
"Nick, thank you for the kind words and your continued trust in us. We truly appreciate your recommendation! - Staci"
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Adam Grabiec

October 3, 2025

5  out of  5
rating by Adam Grabiec
"Super nice team! Very responsive and helpful adding kids to policy and answering questions"
We responded:
"Adam, thank you for the great feedback! I'm glad our team could make the process easy and be there to help with your questions—always happy to assist! - Staci"
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Annette Lipscomb

October 3, 2025

5  out of  5
rating by Annette Lipscomb
"Always respectful, quick service and always willing to help with questions or problems."
We responded:
"Annette, thank you! We truly appreciate your kind words and are always here to help! - Staci"
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Michael Reynolds

September 23, 2025

5  out of  5
rating by Michael Reynolds
"State Farm Staci Howell has for many years provided very good service for my issues...someone is always on the other end of the phone to help out...I would use them again..."
We responded:
"Michael, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. - Staci "
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Carl Root

September 22, 2025

5  out of  5
rating by Carl Root
"Always prompt and friendly service. Super help and always take the time to thoroughly review options with me to make the best decision. Top notch!"
We responded:
"Carl, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Staci"
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Katherine Steele

September 22, 2025

5  out of  5
rating by Katherine Steele
"This whole office is incredible, attentive and professional. They have never answered my calls past the second ring and they are always eager to help. As a young woman having to handle her own insurance for the first time, they have made a daunting task as simple as possible. 10's across the board!"
We responded:
"Katherine, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Lori"
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Jose Morales

September 19, 2025

5  out of  5
rating by Jose Morales
"Amazing customer service Kristen is my favorite"
We responded:
"Jose, thank you so much for your kind words about my team. We are honored to assist you with your insurance needs. - Staci"
Profile photo of Evelyn Salazar

Evelyn Salazar

September 19, 2025

5  out of  5
rating by Evelyn Salazar
"I’ve been with Eileen Torres at State Farm for a couple of years now for my home insurance, and the experience has been excellent. They are always professional, responsive, and willing to answer my questions. It gives me peace of Mind, knowing my home is in good hands. Highly recommend.!"
We responded:
"Evelyn, Thank you for the 5 stars! This is awesome! - Staci"
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David Pelichet

September 19, 2025

5  out of  5
rating by David Pelichet
"Customer service is second to none at this office! Priscillia is the best - very knowledgeable, professional and patient. Would highly recommend this office."
We responded:
"David, thank you so much for taking the time to leave us a five-star review! - Staci"
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Jeff McElhaney

September 18, 2025

5  out of  5
rating by Jeff McElhaney
"I’ve had such a great experience working with Staci Howell at State Farm! She goes above and beyond to make sure all my questions are answered and that I fully understand my options. Staci is knowledgeable, patient, and always quick to respond, which makes the whole process so much easier. She truly cares about her clients and takes the time to find the best coverage to fit their needs. I feel confident knowing she’s looking out for me and my family. I highly recommend Staci to anyone looking for a reliable and personable insurance agent!"
We responded:
"Jeff, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Staci"
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Danilo buesobaide

September 18, 2025

5  out of  5
rating by Danilo buesobaide
"Ana has always been very attentive and professional. She provided me with all the information I needed and guided me every step of the way until I was able to get my life insurance. Her patience, clarity, and commitment made the process simple and reassuring. I highly recommend Ana for her dedication and excellent customer service."
We responded:
"Danilo, we care for our customers deeply, and we're proud to serve you each day. Thank you for your business. - Staci"
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Ray Cossart

September 17, 2025

5  out of  5
rating by Ray Cossart
"Always very helpful and responsive to my questions and the things I request."
We responded:
"Ray, thank you for taking a moment to share your positive experience with us. - Staci"
Profile photo of Erica Dawidowicz

Erica Dawidowicz

September 17, 2025

5  out of  5
rating by Erica Dawidowicz
"I have had Stacey Howell office for years and they are awesome! They have many discounts and special offers always if you have everything on one policy. All the reps have been amazing with assisting with any insurance needs! Highly recommend"
We responded:
"Erica, thank you for trusting our agency to keep you covered! - Staci"
Profile photo of Amy Adkins

Amy Adkins

September 16, 2025

5  out of  5
rating by Amy Adkins
"Very reliable and fast at quotes. The whole office is very knowledgeable. They go above and beyond most insurance agents."
We responded:
"Amy, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Staci"
Profile photo of Edward Schwartz

Edward Schwartz

September 10, 2025

5  out of  5
rating by Edward Schwartz
"Best insurance agency around! Staci Howell State farm office has provided consistently fantastic service. They find the best rates, and their customer service is top-notch. Highly recommended."
We responded:
"Edward, thank you so much for your kind words about my team and I. We are honored to assist you with your insurance needs. - Staci"
Profile photo of Terri Reed

Terri Reed

September 10, 2025

5  out of  5
rating by Terri Reed
"Service is great prices are reasonable"
We responded:
"Terri, thank you so much for taking the time to leave us a five-star review! - Staci"
Profile photo of Robin Kim

Robin Kim

September 8, 2025

5  out of  5
rating by Robin Kim
"Wonderful service! Everyone who works here is a pleasure to speak with, and I have only positive things to say about Staci Howell's office and her team. Definitely appreciate their service."
We responded:
"Robin, thanks so much for the 5 stars! We’re grateful for your support and look forward to helping you again. - Staci"
Profile photo of Clyde Barnhardt

Clyde Barnhardt

September 5, 2025

5  out of  5
rating by Clyde Barnhardt
"We have been with Staci for many years. The ladies are always informative & helpful."
We responded:
"Clyde, thank you for the five-star review! We appreciate your support! - Staci"
Profile photo of Amy Strickland

Amy Strickland

September 5, 2025

5  out of  5
rating by Amy Strickland
"Super helpful and understanding when I call them. Thank you!"
We responded:
"Amy, thank you so much for taking the time to leave us a five-star review! - Staci"
Profile photo of Austin T

Austin T

September 4, 2025

1  out of  5
rating by Austin T
"Terrible company. Took my money. Changed up the policy without my consent. Then said I’m not currently active after paying. Use anyone else"
Profile photo of Rob Gruner

Rob Gruner

September 2, 2025

5  out of  5
rating by Rob Gruner
"Everything is great"
We responded:
"Rob, it's our pleasure helping with your insurance! - Staci"
Profile photo of Bridget Griffin

Bridget Griffin

September 2, 2025

5  out of  5
rating by Bridget Griffin
"This State Farm Insurance Company has been so incredible! They handle our car insurance, umbrella policy and our daughters college renters insurance. They are great with communication and are always there for us when we need them. I highly recommend them!"
We responded:
"Bridget, thank you for taking the time to share such positive feedback with us! - Staci"